ZappTax

Zapptax is a Belgian company founded in 2017 by a team of French and Belgian entrepreneurs. The company developed a fully digital solution that enables non-EU residents to claim VAT refunds in a simple, fast, and transparent manner. Since its launch in 2018 as the first digital tax-free app, Zapptax has assisted travelers from over 100 countries in recovering tens of millions of euros on their purchases. The company's mission is to provide travelers with a seamless VAT refund experience and to transform the industry by placing both travelers and retailers at the heart of the system. Key Offerings Digital VAT Refunds : Zapptax offers a fully digital solution for non-EU residents to claim VAT refunds on their purchases made within the EU. User-Friendly App : The app simplifies the VAT refund process by allowing users to scan, validate, and receive their VAT refunds before leaving the EU. High Refund Rates : Zapptax provides some of the best VAT refund rates on the market, with a progressive tier system where the more you spend, the higher the refund percentage, up to 90%. Global Reach : The service is available in multiple countries, including France, Belgium, and Spain, and is trusted by over 200,000 satisfied travelers. Company Values Customer First : Zapptax proactively seeks feedback and prioritizes customer needs in every decision, aiming to exceed expectations by creating simple, high-performing solutions. Innovation : The company pursues innovative solutions and challenges the status quo to keep improving the VAT refund process. Reliability : Since 2017, Zapptax has refunded every validated tax-free form submitted to them, demonstrating a commitment to a secure, efficient, and reliable service. Unique Aspects Authorized Tax-Free Operator : Zapptax is officially recognized as an authorized tax-free operator by the tax and customs authorities in France and Belgium, ensuring full compliance with EU and national regulations. Data Security and Privacy : The company applies the strictest standards in data protection and cybersecurity, operating in full compliance with European regulations such as GDPR, KYC, and AML. Transparent Refunds : Zapptax ensures no hidden fees, clearly displaying foreign exchange rates and offering users the choice of their refund method, without requesting sensitive information like credit card CVC codes or passwords tied to financial data. Commitment to Excellence Zapptax is dedicated to providing a reliable and guaranteed service, having refunded every validated tax-free form submitted to them since 2017. Their mission is to give travelers back what’s rightfully theirs—the VAT on their purchases—and to transform the industry by putting both travelers and retailers at the heart of the system. Source: About Us - Zapptax